When using with the My Cloud NAS products, the software must be running from an operating system on the same local network.Īcronis True Image for Western Digital will only backup files and folders physically stored on the local computer. Use of this software requires download and installation to a system connected to at least one of the compatible Western Digital (WD, SanDisk, G-Technology) storage products. This offer may not be combined with other offers and is subject to change. This software is available only under a limited time offer and must be redeemed by download and install within 90 days of purchase or by December 31, 2023, whichever is earlier.

Download Acronis True Image for Western Digital software.ĭownload of this software provides a 5-year license to use it with your compatible drive.

Install Acronis True Image for Western Digital on Windows

My Cloud OS 3: Use the default Smartware share to prevent the Indexing and thumbnail creation of backup content.įor more information, please refer to Answer ID 19542: How to Configure a My Cloud as a Third Party Software Backup Target.

My Cloud OS 5: Create a Backup share and TURN OFF 'Mobile and Web Access' to prevent the Indexing and Generating Previews of backup content.įor more information, please refer to Answer ID 29513: My Cloud OS 5: Configure as a Third Party Software Backup Target.

The share must be set to READ/WRITE for Acronis backups.

If Rescue Media does not see your NAS, please refer Answer ID 29386: Acronis True Image Rescue Media Cannot Find My NAS.

If Acronis True Image for Western Digital cannot be installed, please refer Answer ID 31822: Acronis True Image for Western Digital: Product Activation Required.

A drive may not be detected if it is connected to a RAID port, even if it is not configured as a RAID in various motherboards.

A drive may not be detected by Acronis True Image for Western Digitalįor more information, please refer to Answer ID 15481 Acronis True Image for Western Digital Does Not See My Drive.

A Western Digital drive or USB device must be inside or attached to the computer.

Acronis True Image for Western Digital Edition does not support the backup of internal drives on a Windows PC configured in a RAID.

My Cloud Home and Duo are Not Supported!.

My Cloud OS 5 the SMB (Server Message Block) protocol needs to be set to SMB2, SMB3, Please refer to Answer ID 29958: How to Change Windows Samba (SMB) Protocol Version on My Cloud OS 5.

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